We're here to help

Have a question, a bug to report, or feedback to share? Email us directly — a person reads every message.

Email our support team

We aim to reply within 1–2 business days.

What's this about?

Pick a topic to open a pre-filled email — or just use the button above for anything else.

Billing & subscriptions

Questions about Rockabye+, free trials, or a charge you don't recognize.

Email about billing →

Report a bug

Something not working right? Tell us what happened and on which device.

Report a bug →

Feedback & ideas

A feature you'd love to see, a language to add, anything at all.

Share feedback →

Privacy & my data

Request a copy of your data, ask us to delete it, or ask how it's used.

Email about privacy →
In a hard moment right now? Rockabye isn't a crisis service. If you're in distress or thinking about suicide or self-harm, please contact a local emergency number or a crisis line (such as 988 in the US) right away — don't wait on an email reply.

Before you email us

A few quick answers, in case one saves you a message.

Is Rockabye free?

Yes — two cards a day, one breathing session a week, and the First Light theme are free. See full details on the FAQ.

How do I cancel my subscription?

All billing is handled by Apple. Open Settings → [Your Name] → Subscriptions on your iPhone to manage or cancel anytime.

How do I change my name, language, or theme?

Open the app and go to Settings — every personalization choice can be changed anytime.

I want to read the legal details

See our Privacy Policy and Terms & Conditions.